Senior Enablement Program Manager — Customer Success

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever.

Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. com . As an organization, we deliver for our customers by living our values.

We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions.

We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive. We are redesigning our post-sales operating model around a simpler, more impactful engagement structure — embedding an AI-first mindset, and shifting from project handoffs to continuous customer partnership.

At the heart of this transformation is our enablement strategy. The Senior Enablement Program Manager — Post-Sales will own enablement across our post-sales organization, partnering closely with leaders and individual contributors in customer-facing, technical, and implementation roles.

This person will be a strategic partner to post-sales leadership, helping the team not just understand what to do — but how to do it, why it matters, and how to keep getting better. This is not a training coordinator role. We need someone who thinks in programs, designs for behavior change, and can translate a bold new operating model into learning experiences that stick.

, PMP, CPTD, ATD) Why This Role, Why Now Amplitude is in the middle of a meaningful transformation — one that touches how we engage customers, how our post-sales team is structured, and how we think about value delivery in an AI-first world. This role is a direct partner in making that transformation stick.

You'll have a seat at the table with post-sales leadership, real influence over programs that touch nearly 100 customer-facing professionals globally, and the opportunity to shape what post-sales enablement looks like at a company that's genuinely committed to getting it right.

What Amplitude Offers The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed.

Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. S.

locations only) Employee Stock Purchase Program​ (ESPP)​ Other fun facts about Amplitude: We were recognized in the Newsweek Excellence Index 2024 . Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2. We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world. We invest in our people.

We offer mentorship programs, management training, and wellness initiatives. We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. We’re a global and fast-growing team!

We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion — one focused on psychological safety, empathy, and human connection — that will allow employees of all backgrounds to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. This role is eligible for equity, benefits and other forms of compensation.

Based on Colorado law, the following details are for individuals who will work for Amplitude in Colorado. Colorado range: $157,000 - $236,000 total target cash (inclusive of bonus or commission) Based on legislation in New York City, the following details are for individuals who will work for Amplitude in New York City.

New York City salary range: $175,000 - $262,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California.

Salary range: $175,000 - $262,000 total target cash (inclusive of bonus or commission) Based on legislation in California, the following details are for individuals who will work for Amplitude in California outside of the San Francisco Bay Area.

California salary range: $157,000 - $236,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington state.

Washington salary range: $157,000 - $236,000 total target cash (inclusive of bonus or commission) Based on legislation in Washington state, the following details are for individuals who will work for Amplitude in Washington only: unlimited PTO, 10 to 13 holidays annually (will vary), medical dental and vision PPO and CDHP plans. Finally, a company sponsored 401(k) retirement plan.

#LI-GF1 #LI-Hybrid #LI-Remote By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice . Staying Safe - Protect Yourself From Recruitment Fraud We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers.

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