Marketing Technology & Operations Manager

#Team Nextdoor Nextdoor (NYSE: NXDR) is the essential neighborhood network. Neighbors, public agencies, and businesses use Nextdoor to connect around local information that matters in more than 350,000 neighborhoods across 11 countries. Nextdoor builds innovative technology to foster local community, share important news, and create neighborhood connections at scale. com .

Meet Your Future Neighbors As the Marketing Technology & Operations Manager, you will own the data, pipelines, and tooling that power our lifecycle, SMB, and Nextdoor Ads Manager marketing programs.

You'll work within an established MarTech stack — Segment, Iterable, Salesforce, Databricks, and Workato - helping ensure clean, reliable data flows that Marketing and RevOps teams depend on to drive engagement and revenue. This is an individual contributor (IC) role - you will be a hands-on practitioner and focused on technical execution.

This role combines hands-on MarTech ownership with cross-functional product thinking. You'll translate marketing and GTM use cases into events, traits, and audiences; partner with Data Platform and Customer Experience on Kafka and Databricks-based pipelines; and ensure our CDP and lifecycle platform remain healthy, usable, and compliant at scale.

At Nextdoor, we offer a warm and inclusive work environment that embraces a hybrid employment model, blending an in office presence and work from home experience for our valued employees. The hiring team will go over these expectations with you if you are being considered for a role near one of our offices in San Francisco, Los Angeles, Chicago, Dallas, New York, and London.

The Impact You’ll Make You will be a key contributor to our MarTech data and activation work - helping turn signals from product and CRM systems into reliable traits, events, and audiences that support email journeys, advertiser lifecycle programs, and first-party audience products.

Your work will directly contribute to reducing time-to-launch for lifecycle campaigns — replacing slow, DS-queue-dependent workflows with faster, self-serve audience activation and enabling the data reliability that underpins measurable revenue and engagement growth. , Segment, Iterable, Litmus), balancing capability needs with cost and performance.

, launches, P0 incidents) A mindset of ownership and operational excellence, with a track record of spotting issues early, designing durable fixes rather than one-off patches, and proactively improving data quality and tooling Governance, Risk & Compliance Awareness of privacy, consent, and PII constraints in CDP and email ecosystems, and how they affect targeting, retention, and legal/compliance obligations across regions Comfort participating in discussions around schema limits, data retention, and vendor contracts — weighing engineering cost, marketer usability, and regulatory requirements Values & Mindset A builder's mindset : you enjoy designing systems and documentation that outlast individuals and make it easier for teams to ship campaigns faster and safer High empathy for marketers and GTM teams; you understand their goals and constraints and design data flows that let them focus on strategy, not plumbing A passion for Nextdoor's mission and the role that thoughtful, well-governed MarTech plays in connecting neighbors and local businesses responsibly Bonus: Salesforce, MarTech, or CDP certifications.

Rewards Compensation, benefits, perks, and recognition programs at Nextdoor come together to create our total rewards package.

Compensation will vary depending on your relevant skills, experience, and qualifications. The starting salary for this role is expected to range from $144,000 to $185,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. The salary range will be determined by the candidate’s geographic location.

We expect to award a meaningful equity grant for this role. With quarterly vesting, your first vest date will take place within 3 months of your start date. When it comes to benefits, we have you covered! Nextdoor employees can choose between a variety of health plans, including a 100% covered employee only plan option, and we also provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we serve. We encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people.

In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records. For information about our collection and use of applicants’ personal information, please see Nextdoor's Personnel Privacy Notice, found here .