Senior Technical Solutions Engineer

<div class="content-intro"><p><strong>About Moloco:</strong></p> <p>Moloco builds some of the most powerful AI advertising solutions in the world. Our name—short for "machine learning company"—reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants.

</p> <p>Built with AI from day one, Moloco’s planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. com/solutions/moloco-ads"><strong>Moloco Ads</strong></a> is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition.

</p> <p>Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. </p></div><p><strong>The Impact You’ll Be Contributing to Moloco:&nbsp;</strong></p> <p>Moloco's Commerce Media (MCM) organisation powers Retail Media Platforms for retailers globally, enabling them to build and scale advertising businesses powered by machine learning.

</p> <p>The Technical Solutions Engineer (TSE) is a newly established role at the heart of this evolution. The TSE serves as the Regional Tier 2/3 technical escalation point — taking ownership of complex issues escalated from Frontline Support Specialists (FSS) and driving them to resolution.

</li> <li>Experience as a founding member or early contributor in building new teams, systems, or operational processes (zero-to-one experience)</li> <li>Familiarity with scripting, AI tools for automation, process enhancement</li> <li>Fluent in English.

</li> </ul> <p><strong id="docs-internal-guid-10b2a5c2-7fff-9123-b3ca-404b4268f3fb"></strong></p><div class="content-conclusion"><p><strong>Moloco Thrive: Benefits and Well-Being:&nbsp;</strong></p> <p>We take care of you and create the conditions for you to do the best work of your career.

</p> <p><strong>Moloco Values:&nbsp;</strong></p> <ul> <li><strong>Lead with Humility:</strong> Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together.

&nbsp;</li> <li><strong>Uncapped Growth Mindset:</strong> We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. &nbsp;</li> <li><strong>Create Real Value: </strong>We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus.

&nbsp;</li> <li><strong>Go Further Together: </strong>We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace.

com/newsroom">Moloco Newsroom</a>&nbsp;</li> </ul> <p><strong>AI Use in Interviews</strong></p> <p>Our interview process is designed to get to know the real you. Unless a round specifically includes AI as part of what's being assessed, we ask that candidates engage without AI assistance. pdf">AI Use in Interviews Policy</a> before your interview to understand what to expect.

</p> <p><strong>Equal Opportunity:&nbsp;</strong></p> <p>Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. </p> <p>Moloco is an equal opportunity employer.

</p> <p><strong>Candidate Privacy Notice:</strong></p> <p>Your privacy matters to us.