Shop Assistant
Flix seeks a Shop & Station Agent for its new Edinburgh shop to support travelers, manage station operations, and promote green mobility. Requires 2+ years customer-facing experience and offers travel perks and wellbeing support.
Responsibilities
- Welcome and guide passengers at the Edinburgh FlixBus shop and bus station
- Support travelers with personalised travel advice and promote FlixBus products and services
- Perform ticket checks, check-ins, and coordinate smooth departures with drivers
- Assist passengers during disruptions by providing timely updates and practical solutions
- Manage ticket sales, refunds, and daily cash handling in the Flix Shop
About the role
Flix (knows as FlixBus) is a tech driven mobility provider aiming to make travel more accessible, sustainable, and affordable. As a Shop & Station Agent at Flix, you will make a direct impact by supporting travelers at our new FlixShop in Edinburgh Bus Station , managing station operations, and promoting our green mobility mission.
Be a part of our new operations team in Edinburgh, driving the opening of our first UK travel shop where we help thousands of people travel smart and sustainably every day.
) Fluent in English; additional languages are a plus Strong communication and interpersonal skills with a friendly, supportive presence Comfortable using digital tools to manage day‑to‑day station tasks Resilient under pressure and able to remain professional in challenging situations Flexible to work rotating shifts Monday–Sunday between 07:00 and 00:00 Proactive, motivated, and eager to grow in a dynamic, fast‑moving environment We recognize that everyone carries a unique set of valuable skills and experiences.
If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you! What We Offer Travel perks : 12 free Flix vouchers + 12 discount vouchers for friends & family. Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills. Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career. To view more local benefits specific to each office location, please check out this link: Locations - Flix Career Why Join Flix?
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path. As we continue to expand across the globe, you can make a real difference in how we work. If you’re ready to grow and lead your journey, Flix is the place for you!
About Flix
Visit flix.careers for more.