Membership Services Enablement Specialist
WHOOP is hiring a Membership Services Enablement Specialist to design and operationalize AI-driven member support workflows, ensuring accurate and empathetic assistance. This role offers remote flexibility.
Responsibilities
- Design and operationalize how member support is delivered through AI systems
- Translate internal policies and support frameworks into scalable AI-driven workflows
- Ensure members receive accurate, consistent, and empathetic support
- Continuously improve how AI interprets, routes, and resolves member needs
About the role
At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring an Membership Services Enablement Specialist to design and operationalize how member support is delivered through AI systems.
In this role, you will translate internal policies and support frameworks into scalable AI-driven workflows, ensuring members receive accurate, consistent, and empathetic support. You will play a critical role in shaping the effectiveness of WHOOP AI by continuously improving how it interprets, routes, and resolves member needs. We are open to considering remote employees for this opportunity.
About whoop
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