Regional Account Manager

About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency.

Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

The Regional Account Manager, based in Hong Kong, is responsible for the health, retention, and strategic growth of Lyra Health’s partnership with global enterprise clients within the APAC region. This role is not just about maintenance; it is about advocacy and operational excellence.

The role will ensure that Lyra’s key strategic accounts employees within the region (and within their regional hub in Hong Kong) receive world-class mental health support that is culturally resonant and operationally seamless.

The appointment of a Hong Kong-based Regional Account Manager is a mission-critical investment that transitions Lyra Health from a vendor to a strategic partner for high-stakes clients.

By providing a localized point of contact in the APAC hub, this role eliminates "time-zone friction," bridges complex cultural nuances in mental health delivery, and offers an immediate boots-on-the-ground response for critical incident escalations.

Ultimately, this position safeguards regional revenue and ensures that Lyra’s global clinical standards are translated into high-impact, culturally resonant results for the client’s diverse workforce across Asia. You will be required to work remotely in Hong Kong, with regional travel to clients’ sites as and when required.